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Voice Assistants

As part of our ongoing commitment to delivering new and useful digital services, we have launched a new feature on Amazon’s Alexa platform.

Getting started with ֱ’s Smart speaker Assistant on Amazon Alexa.

In 2020 ֱ introduced its Alexa Smart speaker Assistant for checking what day to put your bins out and over 1400 customers have activated it on their devices. 

We have updated the council’s smart assistant ‘skill’ on Amazon’s Alexa platform and so it is now able to remind you when it is your bin day, without you having to ask.  We will be adding other council related information and features to the service over the next year. The information below tells you how to access these services.

Due to a recent upgrade to our Alexa voice skill, some existing uses may find that they need to disable and then re-enable the skill in order to get it to work.  Instructions on how to do this can be

These new features are in addition to the bin lookup service we already provide.  We hope you will find them useful and you can continue to look up your bin collection day through this website.

Amazon Alexa

What You Need to Access this Service

You will need:

  • An Amazon account
  • A smartphone/tablet that can run the Alexa App or an Amazon Alexa smart speaker device ()

How to Set Up Alexa on Your phone or tablet (if you do not already have an Alexa device)

  1. Go to the Apple app store or Google Play Store on your device.
  2. Search for the Amazon Alexa app.
  3. Tap install. Wait for the app to download and install.
  4. Open the Alexa app and follow the onscreen instructions.
  5. Log in using the username and password for your Amazon account.

Add the ֱ ‘skill’ to your Alexa Device

You can add the skill through the Amazon website, or in the Alexa App

In the Alexa App

Click on the ‘browse skills’ button.

Search for ‘ֱ’, the skill should be the first result.

Click enable and follow any on screen instructions

On the Amazon website

and sign in with your Amazon Account.

And Search for ‘ֱ

Click on the ‘enable’ button.  This will add the skill to all your amazon devices that are associated with your amazon account.

Start the skill

  1. Say to your Alexa device:  “Alexa, Ask ֱ”.  This will start the ֱ Skill.
  2. Once the skill starts up, you can say “when is my next bin collection?” and Alexa will tell you when you next need to have your bins out!
  3. *NEW*  you will then be asked if you want to set up a reminder,  just say ‘yes’ or ‘no’!
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